Imagine having a set of Top 5 Key Performance Indicators (KPIs)— five daily, five weekly, and five monthly measures—that give you new, invaluable insights in...

The trailing twelve-month (T12M) Chart identifies future problems and opportunities, giving you time to take action to fix things before they go awry or to m...

One of the simplest ways to build trust is to interact with everyone in your organization—not just your direct reports, but the front-line p

The absence of communication leads to what my friend Don Ray calls “Frog DNA.” The head of a good-size accounting and advisory firm, Don und

One of the best tools for getting your message out to your team on a regular basis is the monthly CEO or manager letter. Of course, the frequency of which yo...

Nothing leads to success like having clear, written goals that are continually communicated to every constituency. Unfortunately, most companies’ goals are l...

There’s no reason for recognition to come only from the top. In the best-performing companies, recognition goes up, down, and sideways.

It’s important to celebrate the milestones along the journey to success. And it’s our job as managers and leaders to cheerlead, thank, and p

Autonomous organizations must be sustainable, which means that the systems and processes continue and are maintained over time. A sustainabl

Building an autonomous company means the organization and its processes must be the center hub, rather than a person. Remember management gu

All employees want to know how they’re doing, which is why scheduling regular one-on-one meetings with your key people and direct reports ar

Identifying the key customer-impacting jobs in your company is the most powerful tool on the people side of your business.

The business graveyard is full of companies and industries that didn’t, couldn’t, or wouldn’t look at the future to anticipate what might happen and take app...

Anticipating the future is an integral part of any effective planning process. Running a business without planning and continual reforecasting is like drivin...

A wide array of tracking tools is available for your use. Select the tool (or tools) that you think will do the best job for you, try one or

Measuring results is like taking a fresh look at the near-term future each month. We call this responsive-results tracking.

Jim Canfield, a “leader of leaders,” is recognized by one of the world’s top CEO Organizations. TORONTO, Canada – Jim Canfield, President of CEO Tools by Apr...

People who are in difficult relationships often say that the main problem is lack of communication. "They don't communicate," they say. This usually means th...

The CEO Leadership Letter is one of the most straightforward and powerful tools for cultivating transparency and trust in an organization. The letter reviews...

There’s a part in “Alice in Wonderland” when Alice asks the Cheshire Cat which way she should go. The cat asks where she’s headed, and Alice responds that sh...