CEO Tools: The Manager's Workshop
Saturday, July 5, 2008
Home | About Kraig Kramers | Contact Us | Your Cart
Manager's Tools CEO Tools Book Manager's Media

JUL ToolTip: Re-Ignite Enthusiasm! Amazingly, nearly no one treats the customer like a customer! Or maybe we all do...that is, we all treat them poorly. A recent Bain survey found that 80% of managers thought they were giving customers a superior experience, while only 8% of the customers said they were getting it. Please look at our Customer Satisfaction tool and then re-ignite your employee enthusiasm with positive coaching about customer interaction. Best wishes for serving your customer the best through your own people, Kraig

 

CEO Tools: The Manager's Workshop

Kraig

At last, management tools for tightening up the nuts and bolts of business.

Just a twist of a wrench can literally change your world. Think, for a moment, about securing the bolts on an aircraft engine. The right tools and techniques are paramount.

CEO Tools Book

In business, it's the same. You need just the right business tools and know-how to be successful. These are "go-do-it" tools, not just more "how to" lessons. They have been created by Kraig Kramers, an eight-time veteran CEO. He puts easy-to-use management tools directly in your hands to make more money and improve your individual success immediately.

Book and CD available now!

Best New Tools

Controller/CFO Dashboard Updated for 2008

The perfect toolbox for every Controller and CFO – newly updated for 2008. Know your future cash situation, manage cash far better, and dramatically improve understanding and aggressive management of sales growth, gross margin, and operating expenses to improve the bottom line.

Click here for your instant, free PDF tool preview.


News
Links