Thursday, July 29, 2010
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CEO Tools: The Manager's Workshop Thursday, July 29, 2010 |
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JULY 2010 ToolTip - Get/Keep Customers Get and keep customers through this protracted economic recovery: which to bet on, which will survive and which won't? First, keep good credit records on your customers...get financial statements from smaller companies, get them from Dun & Bradstreet and credit raters for larger clients. Know which will go chapter. Tighten up credit methodologies -- see our blog on Abe WalkingBear Sanchez for great ideas. Next get more customers: ask for the order sooner, offer customers price-payment trades, give more attention than competitors (including after-hours & weekends). See our BLOG posting on Top 10 Customer Tools for tips. Best customer wishes, Kraig
CEO Tools: The Manager's Workshop
At last, management tools for tightening up the nuts and bolts of business. Just a twist of a wrench can literally change your world. Think, for a moment, about securing the bolts on an aircraft engine. The right tools and techniques are paramount. 
In business, it's the same. You need just the right business tools and know-how to be successful. These are "go-do-it" tools, not just more "how to" lessons. They have been created by Kraig Kramers, an eight-time veteran CEO. He puts easy-to-use management tools directly in your hands to make more money and improve your individual success immediately. |
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